Shipping Options: We offer convenient shipping options for both domestic and international orders, including standard and expedited shipping. Choose the option that best suits your needs while placing orders.
Shipping Rates: Shipping rates are calculated based on the weight of your order and the destination. Shipping costs for your order will be informed to you before completing your purchase.
Processing Time: We strive to process and ship orders within 10-15 business days of receiving payment, excluding weekends and holidays as all our products are made to order. Once your order is on its way, you’ll receive a confirmation with tracking information.
Delivery Time: Delivery times may vary depending on your location and the shipping method selected. While we aim for timely delivery, please understand that unexpected delays may occur.
International Orders: For international shipments, please be aware that additional customs duties, taxes, and fees may apply upon delivery. These charges are determined by your country’s customs office and are not included in our shipping costs.
Address Accuracy: To ensure smooth delivery, please double-check that your shipping address is accurate and complete. We cannot be held responsible for orders shipped to incorrect or incomplete addresses provided by customers.
Lost or Stolen Packages: While we take great care in packaging your order securely, we cannot be held responsible for lost or stolen packages after they have been shipped. If you encounter any issues, please reach out to the shipping carrier for assistance.
Returns Due to Non-Delivery: If your order is returned to us due to non-delivery (e.g., unclaimed package, incorrect address), we will contact you to arrange reshipment. Additional shipping charges may apply.
Holiday Shipping: During peak seasons or holidays, shipping times may be longer due to increased order volumes and carrier delays. We appreciate your patience and understanding during these busy times.
Contact Us: If you have any questions or concerns about shipping, our customer service team is here to help. Feel free to reach out to us, and we’ll do our best to assist you. Thank you for choosing us for your shopping needs. By placing an order with us, you agree to these shipping terms and conditions. We value your business and strive to provide you with a seamless shopping experience.